byline.fyi Terms of Service

Effective date: 8 July 2026
Last updated: 15 October 2026

These terms are the contract between you and PodApp LTD for byline.fyi.

Who you are contracting with

You are contracting with PodApp LTD.

Legal name: PodApp LTD
Legal form: Private limited company, registered in England and Wales
Company number: 13613926
Country: United Kingdom
Registered office: 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE

The service

byline is a creator memory tool. With your authorization, byline reads connected sources, private notes, and audience signals, then creates a profile, memory, and insights for your workspace. You can connect supported AI tools to that memory.

Accounts and workspaces

You must be at least 18 and able to enter a contract. You are responsible for your account, your workspace, and the sources you connect. If you invite other members, you are responsible for their activity in the workspace.

Your content

You keep ownership of the content you connect, forward, or add. You give byline permission to host, store, read, transform, index, and send that content to the service providers needed to provide byline. That permission exists only so byline can run the product for you, secure it, and expose your workspace memory to tools you choose to connect.

You are responsible for having the rights and permissions needed to provide the content and audience data you connect, including comments, emails, transcripts, and third-party material.

Connected platforms

Connected platforms such as Instagram, YouTube, websites, and email are operated by third parties. Their APIs, policies, limits, and availability can change. byline is not responsible for a platform changing or removing access.

AI output

byline uses AI models to process content and generate summaries, profile facets, memories, and insights. AI output can be inaccurate or incomplete. You are responsible for reviewing and deciding whether to use it.

Plans, billing, and cancellation

Signup does not grant free reading access. Eligible first-time payers may purchase one introductory month of either monthly plan for US$0.99. Monthly Creator then renews automatically at US$29 per month and monthly Studio at US$99 per month unless canceled. The introduction is available once per payer, not per workspace; cancellation, refunds, or a new workspace do not renew eligibility.

Both introductory plans include Creator reading allowances. Studio retains its workspace and team access during the introduction. Annual Creator costs US$261 upfront per year and annual Studio US$891 upfront per year, renewing annually; annual plans do not receive the introductory offer. Applicable amounts and renewal terms are shown before payment. Access depends on confirmed payment or an explicit complimentary grant, not merely returning from checkout.

You can cancel renewal at any time through the dashboard and retain access until the end of the period already paid for. Self-service plan or billing-cadence changes take effect at the next renewal at the selected plan's normal price; they do not immediately change the access already purchased. Processing is subject to the applicable reading allowances and service safety limits.

Payments are processed by Stripe. Use the dashboard to manage renewal and the payment portal for available payment details, or contact dylan@byline.fyi. These terms do not limit statutory consumer rights.

Self-serve workspace deletion is currently disabled while a safer deletion and export flow is prepared.

Acceptable use

You must not use byline to break the law, violate platform terms, process data you do not have permission to provide, attack the service, evade usage limits, create accounts to abuse promotional eligibility, upload malware, or misuse another workspace's data.

byline may suspend or limit access when needed to protect users, connected platforms, payment systems, or the service.

Privacy

The Privacy Notice explains what data byline collects, how connected providers are used, how optional browser analytics consent works, and how server-side Meta conversion measurement works.

Support

Contact dylan@byline.fyi for billing, privacy, or support issues.

Cancellation and UK consumer rights

If you are a consumer in the United Kingdom, you can cancel within 14 days of the purchase and ask for a refund of the amount you paid for that period. Email dylan@byline.fyi. Support handles that refund. The dashboard can stop future renewal. It does not itself issue the refund.

Completing payment does not remove this cancellation right. Checkout shows the renewal price and that you can cancel renewal. It does not record a prior express request to start the service immediately, or your acknowledgement that you would lose the right to cancel. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 remove that right for a service only after the service has been fully performed following that request and acknowledgement, and they require the same consent and acknowledgement before digital content is supplied (regulations 36 and 37). Until checkout records them, the 14-day cancellation right remains.

This does not affect your statutory rights under the Consumer Rights Act 2015. Those rights still apply, including where a digital service is not provided with reasonable care and skill or does not match the description we gave you.

The cancellation instructions and model form below are part of these terms and are available at /terms before you pay. Checkout links to that page.

Cancellation instructions

If you are a consumer in the United Kingdom:

You may cancel this contract within 14 days without giving a reason. The period ends 14 days after the day the contract is entered into.
Tell us by any clear statement, such as a letter or an email to dylan@byline.fyi, or use the model form below. The form is optional.
Sending the statement before the 14 days end is enough to meet the deadline.
If you cancel, we reimburse every payment we received from you for that contract, without undue delay and within 14 days of being told. We use the same means of payment you used, unless you agree otherwise, and we do not charge a fee for the reimbursement.

The model cancellation form below is part of these terms. You can also email the same notice to dylan@byline.fyi.

Model cancellation form

To PodApp LTD, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE, email dylan@byline.fyi:

I/We hereby give notice that I/We cancel my/our contract for the supply of the following service: byline.

Ordered on / received on: [date]

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

Liability

Nothing in these terms limits liability that UK law does not allow us to limit. That includes liability for death or personal injury caused by negligence, and for fraud or fraudulent misrepresentation.

If you are a consumer in the United Kingdom, nothing in these terms takes away your rights under the Consumer Rights Act 2015.

If you use byline as a business, PodApp LTD's total liability for claims arising out of these terms is limited to the fees you paid for byline in the 12 months before the claim. For business users we are not liable for lost profits, lost data, or other indirect or consequential loss, except where the law does not allow that limit.

Business users and data processing

If you use byline for a business, including on a Studio plan, and you submit personal data about other people, you are either the controller of that data or a processor acting on your client's instructions. PodApp LTD is your processor, or your subprocessor when you are yourself a processor. If you are a processor, you confirm that your controller has authorised you to appoint PodApp LTD, and you pass that controller's instructions through the instructions you give us. These terms are the binding written contract, and the data processing agreement, for that processing, and they apply before the data is processed. A countersigned copy is available from dylan@byline.fyi. The Privacy Notice names the providers and international transfers.

The processing this contract covers is:

Subject matter and nature: hosting, reading, transforming, and indexing workspace content, and sending it to the providers named in the Privacy Notice and to AI tools you connect.
Purpose: to provide byline to your workspace.
Duration: for as long as the workspace keeps that data, and afterwards only for the deletion, return, backup expiry, and legal retention described below.
Types of personal data: names, email addresses, account identifiers, content, notes, comments, audience information, and other personal data you submit about people.
Categories of data subjects: you, workspace members, and the people described in content or audience data you submit.
Your obligations and rights: if you are the controller, you decide the purposes and means of this processing. If you are a processor, your client decides them and you pass their instructions on. You must have the rights needed to submit the data, and you may give documented instructions, object to a new subprocessor, request assistance, choose deletion or return, and audit as set out below.

You instruct PodApp LTD to process that personal data for that purpose. If you tell us an instruction infringes UK GDPR, or we believe it does, we will tell you unless the law forbids that notice.

PodApp LTD will:

process that personal data only on your documented instructions, including these terms and the actions you take in the product, unless the law requires otherwise, in which case we tell you unless the law forbids that notice;
make sure people allowed to process it are under a duty of confidentiality;
use the providers named in the Privacy Notice as subprocessors, impose the same data-protection obligations on them in substance, and tell you before we add a new subprocessor so you can object. PodApp LTD remains fully liable to you for each subprocessor's performance of those obligations;
put in place appropriate technical and organisational security measures for that personal data, as required by UK GDPR Article 32;
tell you without undue delay after becoming aware of a personal-data breach affecting that data;
help you with data-subject requests, security, data-protection impact assessments, and prior consultation with a supervisory authority, taking account of the nature of the processing and the information available to us;
at the end of the service, delete or return that personal data, at your choice, and delete existing copies unless the law requires us to keep them;
make available the information needed to show compliance, and allow and contribute to audits you reasonably request.

Governing law and disputes

These terms are governed by the laws of England and Wales. The courts of England and Wales decide disputes under these terms.

Contact dylan@byline.fyi first and give us a chance to put it right. If we cannot resolve the dispute, either of us may bring a claim in the courts of England and Wales. If you are a consumer living in the United Kingdom, you may also bring a claim in the courts of the part of the United Kingdom where you live.

Changes

We may update these terms for a specified reason: a change to the product, the price of a plan, the law that applies, or how we keep the service secure. The live version at /terms is the current public terms. The date at the top shows when they were last updated.

A change that affects what a paying customer receives, what they pay, or their rights does not apply to a period they have already paid for until we give reasonable notice and a chance to cancel before it takes effect. You can cancel and stop using byline instead of accepting that change. If you are a consumer, this clause does not remove a right the Consumer Rights Act 2015 does not allow us to take away.